I wanted to share my overall review of RTR and the dresses I have gotten. I didn't include prices because honestly, their prices have changed and what I paid is sometimes not what it is currently available for. No affiliate links were used, so feel free to click away.
Like I said, I love RTR so clearly this is going to be a good review. If you have not heard of them, basically you can rent designer dresses for like 4 or 8 days. This is great for weddings, special events, whatever you want. I can't afford designer dresses, and while it might seem silly to waste money on a dress you don't get to keep, I think it is better than spending money on a dress only to wear it once and have it sit in your closet. Plus, more often than not, the dresses I rent are way fancier and better quality than something I can find at TJ Maxx. Most of the time, anyway. When I went on my cruise, I wanted to use RTR but no dice - I was gone too long. So I found some cute dresses at Lulus and TJ Maxx that worked just fine.
My favourite thing about RTR is their customer service. It has changed a bit since I started renting from them, they used to overnight you a replacement for free if your dress didn't work out, now I think they charge you a fee. I mentioned it below, but I've had issues with sizing, quality, and cancelled events - RTR has been great in either shipping me a bigger size, giving me a discount or a credit. I think that is great service. I do think they should check their dresses before sending them out, or have better quality control because a few reviews mention things like broken straps/zippers or that the dress they received looked super worn..
Anyway, I think RTR has great reactions to things like that, they should just be more proactive about the quality of their dresses. Out of all my rentals, I have only had 2 items look like they needed to be retired, so that's not that bad at all.
The reviews that people leave are super helpful, especially when they supply their weight, height, etc and photos. Some dresses look crazy different on real people vs the models, not to mention you can find someone who looks similar to you body wise and get a good idea of how it would look on you. I always look for people over 5'8 and then check how short something is - because it's all good and well when someone who is 5'2 tells me it's the perfect length, I just want more.
You also get a backup size for free, which is great because sizing varies between designers just as much as it does at Target or Forever 21. Again, the reviews help immensely when choosing a size.
When I first started using RTR, the dresses would come inside a normal box, and in the box there was a fancy garment bag that you could keep - along with the coat hangers. My closet is full of RTR hangers ha. They also normally throw in samples of things, which I honestly don't normally look at. Also included was a UPS bag, which is how you shipped the dresses back. My last couple of rentals have arrived in a black bag that is both the garment bag and the parcel you ship it in, so they changed that. You still get the hangers though.
I paid for the pro membership once or twice I think, and it gave me a year of free shipping and free insurance, and it's only $30. You also get a free birthday dress - meaning you get a $50 off code around your birthday to rent a dress, it doesn't have to be specifically for your birthday or anything (I used my most recent one for Oaks, I think). With the pro membership, the price you see is the price you pay. Without the pro membership, you pay for shipping and insurance.
Insurance is $5, and shipping is $10. You also have to pay taxes, but this is America and you should be used to that (unless you're in one of those cool states that doesn't pay taxes).
Speaking of insurance, a lot of people ask me the same question - what if I destroy the dress? What if it arrives damaged and they blame it on me? Well, if it arrives damaged, you should notify RTR immediately. They will send you a replacement, give you a credit or a discount for the next time. If you spill red wine or catch it on fire, the insurance you pay covers it. You probably shouldn't light it on fire though.
One more thing - when you rent a dress and you get the free back up size, you also have the opportunity to rent another dress for like $35 or something. This is great if you have multiple events within the same few days, or maybe you're going away for a weekend trip and want to dress up. You do not get the free back up size with the extra dress though.
Okay - I think that covers it all! I know it's a lot of information, and it's really not interesting unless you are considering using RTR. I hope I have helped answer any questions you might have had though!
Parker Floral Getaway Ruffle Maxi dress
My very first dress was this maxi dress for Oaks, which is the day before Derby. I loved this dress. So fun, fit so well. I got it in a long though, everyone else was complaining about it being too long and it was barely long enough for me. That's the tall-ish life, I guess.
Lilly Pulitzer Jordan dress
My next rental was wedding related for my bridal shower. I wasn't the biggest fan of this dress, and if I had known how amazing RTR's customer service was at the time, I would have definitely returned it. It was okay, it did the job. You can see in the (not great) picture with my mum at the bottom, it was just really stiff and awkward and sat weird. I was constantly smoothing it out. But it worked fine for Spice Girls poses, and what more can you ask for?
Mark & James by Badgley Mischka Hang Ten Maxi & Ali Ro Sweet Virginia Scoop dress
My next order was for our Chicago anniversary trip... which got cancelled because someone spent too much money in Australia. My bad. I was so upset and I contacted RTR and told them I'd be returning the dresses, not expecting anything, and they gave me a full credit back. Um, seriously? That is amazing. Our trip wasn't cancelled until the last minute, so I thought for sure I'd be missing out. I don't have the best photos of these dresses, but I liked them both. I don't think I would rent the orange one again, but I would definitely rent the maxi again (look how long it is! That is a 'long' size, so don't worry short people).
Also, one thing I mentioned above - you get a free back up, but then you can add another dress for an extra cost but it's still cheaper than getting that dress on its own, if that makes sense. But with that extra dress, you do not get the free back up size. I was worried about the length on the maxi and I didn't know RTR's amazing customer service then, so I asked them (before I cancelled) what would happen if it was too short, and they added a backup free of charge, which they obviously didn't have to do.
Robert Rodriguez Sea Water shift
My next dress - and this is where I found out that RTR had even better customer service than I thought - was this gorgeous Robert Rodriguez Sea Water shift. I ordered my normal size, but because of my lovely hips and booty, it was so tight and did not look right on me at all. Neither did the size up. I was so upset. Plus, the size up was very worn and frayed, not cute at all. I contacted RTR and told them, they overnighted me the next size up, but they also offered me any dress in their selection if that wasn't a good solution - any dress regardless of price. Not bad, RTR, not bad. I also think they gave me a refund, but I don't remember. According to my post they did, so they must have.
Trina Turk Walk Like An Egyptian Dress
My next order was for our New England girls weekend trip. I got 2 dresses, one for a night out, and one for a day out on the town. I also got my first necklace, and it's the only necklace I've rented (twice) because it's not something I would own, but it added a fun pop of colour to the dresses.
The walk like an egyptian dress was one of my favourites. Totally my style and I knew as soon as I saw it that I'd love it. Again, perfect for Spice Girls poses (what, you don't do this with your friends?)
Yumi Kim Pastel Paradise Maxi
This maxi was super fun and I totally didn't *need* to rent it, but again. Fun. This is a 'long' size, and you can see how long it is when I'm standing on the curb. Don't worry, there is a normal length, but for us tall-ish girls, it's nice to have options. I will say because of my small chest, it wasn't flattering when I slouched (when is anything flattering while slouching?) so I had to be careful about that.
Eva Franco Ora Dress
The next order was for our NYC trip, I got this cute bow dress. It was so cute and comfy, not to mention just plain fun. I love how it worked in a more wintery setting with the tights and boots. It was an absolute pain in the ass trying to find a UPS drop box in NYC though, I ended up begging a UPS driver to take it for me.
Shoshanna Judith Dress
Then for Derby last year, I got this dress. The colour reminded me of the shift I got above, but it was a fit and flare. Added the same necklace that I also got before, and it was a fun Derby outfit.
Trina Turk Pink Oahu Fan Dress
After that, I didn't rent again until Oaks this year. I chose this dress, then cancelled it, and then decided on this hot pink one. I was super nervous about it because it's not my normal style and pink isn't a colour I gravitate towards, but it worked out well, I think. It was definitely out of my comfort zone, very tight and I did have to pull it down after I walked a bunch, but that's my hips fault, not the dress.
Cynthia Rowley Midnight Lace Romper
Lastly, finally! I got this romper. I have been wanting a chance to rent this romper for years, I'm not kidding. I kept waiting for something that would warrant such a fun, 'sexy' outfit, and finally just said screw it and got it for a bachelorette party. It was everything I wanted it to be and super fun.
I requested my normal size and then a size up - I pretty much always size up when my hips are involved, and the normal size fit but was a bit tight. It was also insanely frayed and it looked like it had been worn through a tough mudder or something (slight exaggeration). I was super bummed and contacted RTR (their live chat is basically pointless, I'd avoid that if I were you) via email and they offered to send me a replacement. I thought the bigger size would make my hips look too big because of the pockets (something other reviews mentioned), so I was about to go with the replacement when I finally just tried on the bigger size and it fit like a glove. It didn't make my hips look any bigger than they already are (in my opinion) so I told RTR not to worry about it. After that, they did offer me a 15% off code for my next rental, which I thought was a nice touch.
It really was so pretty and one of my favourites, I think. It was not fun going to the bathroom though, which is what you get with a romper.
Anyway, I know this is a lot of information and I am quite biased because of the great experience I've had with them, but I wouldn't continue to use them if I didn't like them. If you have something fun coming up and you are the kind of person that doesn't like to wear things twice, you should check out RTR. Why not, right?
This post is in no way shape of form sponsored - I have paid for every dress out of my own pocket, I get absolutely nothing if you join or click or anything. I am really just a huge fan of Rent the Runway, and wanted to share my many good experiences in case you were hesitant about trying them.
Have you used RTR? Is this something you would use, or do you think it's kind of silly to rent a dress?